Delivery & Returns
Everything you need to know about how we ship your order, and how to return or exchange it if it's not right.
Delivery Information
All orders are dispatched directly from our Bicester facility. Lead times below apply to stock items — custom or made-to-order components will have a separate confirmed timeline from your account manager.
UK Mainland Delivery
Standard orders dispatch within 1–2 working days and typically arrive in 2–4 working days via courier. Next-day delivery is available at checkout on stock items ordered before 1pm.
International Shipping
We ship to 52 countries. Export lead times vary by destination and customs clearance — your account manager will confirm an estimated arrival date at order confirmation.
Delivery Costs
Orders over £150 (ex. VAT) ship free on UK mainland. Smaller orders and Highlands/Islands/NI destinations incur a flat courier charge, calculated at checkout.
Order Tracking
A tracking link is emailed once your order leaves our Bicester facility. For custom or made-to-order components, our engineering team will contact you directly with a production timeline.